FAQ

Frequently asked questions

Helpful answers for fresh nugget ice, water care, cleaning, storage, and everyday use.

Does the ice basket keep ice frozen?

No. The basket is not a freezer. Nugget ice is best enjoyed fresh, and meltwater recirculates to make more ice.

Does it require a water line?

No. ipolo countertop nugget ice makers are manually filled and do not need plumbing.

How should I clean the machine?

Run the self-clean cycle regularly. For deeper cleaning, use a vinegar-water routine and rinse with fresh water afterward.

What water is recommended?

Soft, filtered, purified, or RO water is recommended for better taste and easier upkeep.

Can I freeze extra nugget ice?

Yes. Transfer it to the freezer in a single layer first to reduce clumping, then break it up before storing together.